Truck Dispatcher Course
BQA’s Truck Dispatcher Course prepare students for entry into one of the largest industries in Canada; the Transportation Industry.
Students will not only be trained to get a job in Transportation Industry but will also be groomed to start a Trucking Brokerage Business.
Curriculum
Topics covered but are not limited to:
1. Introduction to Trucking and Logistics Industry
2. Dispatching – Daily Dispatch Challenges
3. Freight Management
4. International Commercial Terms (Inco-terms)
5. ACE e-Manifest
6. TL,LTL Shipments
7. Route Planning and Management
8. Authorities & Permits
9. Border Crossing
10. Specialized & Oversized Freight
11. Policies and Procedures
12. C-TPAT, PIP, CSA
13. Bonded Carriers
14. Truck Dispatcher Office Environment
15. Transportation Fleet Equipment
16. Safety Standards at Workplace
17. Dangerous goods transportation
18. Legal requirements affecting dispatch
19. Canadian and US Customs Rules and Regulations
20. Dispatcher’s Interpersonal and Professional Skills
21. Effective communication
22. Sales and Marketing
23. Safety and Compliance
24. Loss Prevention
25. Fleet Maintenance
26. Insurance
27. Record Keeping
28. Accounting Procedures
29. Negotiation with Load Brokers
30. Current Dispatching Software
31. Introduction to Loadlink
32. Trucking Brokerage Business